Billing
Manage seat licenses, invoices, and pay-as-you-go usage for your organisation
Buy and assign seats, download invoices, and top up usage credits from one page. Billing is available to any organisation that is not on the personal tier.
Only users with the billing management permission can see pricing, purchase seats, or change
assignments. Sales-managed (enterprise) organisations see their seat inventory but cannot make
self-serve purchases.
The page has three tabs: Licenses, Invoices, and Pay-as-you-go. The last tab appears only when the usage-limits feature is enabled for your organisation.
Manage licenses
The Licenses tab shows your current seat inventory broken down by tier. From here you can:
- Purchase seats: choose a billing interval (monthly or yearly) and a seat count. A confirmation dialog summarises the cost before checkout.
- Assign seats: allocate available seats to individual members. Automatic assignment runs once immediately after a successful purchase.
- Release seats: remove a seat from a member so it becomes available for reassignment.
If your subscription has been cancelled but members still hold seats, a reactivation notice replaces the purchase panel.
Paying by SEPA Direct Debit
When purchasing seats you can choose SEPA Direct Debit alongside card and PayPal.
- Collection takes 1 to 6 business days. The seats are available and assignable immediately. The Licenses tab shows "SEPA Direct Debit in progress" in the meantime — you do not have to wait, and you should not pay a second time.
- If the debit is returned, your organisation keeps access for now. The notice then names your bank's actual reason and the date you have until; the same details go by email to your billing contact. You can pay the outstanding invoice by card, or provide new bank details. If it is still unpaid on that date the subscription is canceled.
- A failed add-on purchase never endangers your existing subscription. If the debit for additional seats is returned, only that one invoice lapses. Everything you have already paid for is untouched.
SEPA Direct Debit is available at checkout only. An existing card subscription cannot be switched to direct debit, and Platform API credits are card-only. For very large amounts (from roughly €10,000) — a big yearly purchase, for instance — direct debit is not technically possible; card and PayPal are available there.
Download invoices
The Invoices tab lists every invoice for your Stripe subscription. It appears once an active seat subscription exists.
Enable pay-as-you-go
The Pay-as-you-go tab lets you fund a credit balance and switch on usage-based access for individual members. Members can then use models beyond their included seat quota, up to a monthly budget you configure per member.
For the full workflow, see Pay-as-you-go.