Billing

Buy and assign licences, download invoices and manage pay-as-you-go from one page: Organisation → Billing. You need the permission Manage billing and licences.

The page has the tabs Licenses, Invoices and, once pay-as-you-go is set up for your organisation, Pay-as-you-go.

The billing page always shows the prices that apply to your organisation. If a partner looks after your organisation, the partner sets the prices and the page shows none. Protection of professional secrets under § 203 StGB is not bought per seat. It is included in the Business plan and switched on for the whole organisation, see Privacy.

Manage licenses

What the Licenses tab shows depends on how your organisation is billed.

Business organisations

Business licences come in two tiers:

• Business: full chat access with the standard usage budget per seat.
• Business 5x: five times the usage budget per seat, for people who use DeutschlandGPT heavily.

Buy seats for the first time: choose Monthly or Yearly (yearly gives you 2 months free), set the number per tier and confirm. Payment runs through Stripe. Afterwards the card Seats shows how many licences you have purchased, assigned and free per tier. To change the numbers, set each tier to the new total you want and confirm with Place paid order. The difference is charged immediately, prorated.

Manage subscription opens the Stripe billing portal, where you change payment methods or cancel. If your subscription has ended while members still hold seats, the page offers to subscribe again or to Release unfunded seats.

Under Members you assign a licence to each member or move them to Business 5x. You can do the same in the License column on the Users page.

During a Business trial, the tab shows a notice about the test phase and lets you buy licences early.

Enterprise organisations

Sales-managed organisations see their Enterprise and Enterprise 5x licences with the assigned and free counts.

• Request more orders additional licences. Enter how many you need and confirm with Place paid order. The order is binding: your licence limit rises immediately, and billing runs through your regular invoice. If a partner manages your organisation, the partner handles pricing and billing.
• Upgrade to Enterprise 5x moves selected members from an Enterprise licence to Enterprise 5x. The change takes effect immediately; you pay the prorated difference for the rest of the current billing period.

Notices when licences run short

Billing admins of an Enterprise organisation see a notice in the chat as licences run short:

Level	Notice	Button
90 % assigned	"You have reached 90 % of your licenses"	Request more licenses
100 % assigned	"Your licenses are fully used"	Buy more licenses
Over the limit	"You have exceeded your license quota"	Request invoice

The button opens an order form right there. After you confirm, the limit rises immediately and the invoice follows. Remind me later hides the notice until the licence numbers change. Hiding the 90 % notice does not hide the 100 % one. Business organisations get no such notice.

Learning platform

If your organisation does not have the learning platform yet, the card Learning platform lets you buy it once with Buy learning platform. See Learning.

Pay by SEPA Direct Debit

SEPA Direct Debit is available on request. If you would like to pay that way, contact customer support; the Licenses tab shows the address. Once it is enabled for your organisation, you can choose SEPA Direct Debit next to card and PayPal when buying seats.

• Collection takes 1 to 6 business days. The seats are available and assignable immediately. In the meantime, the page shows "SEPA Direct Debit in progress". You do not have to wait, and you should not pay a second time.
• If the debit is returned, your organisation keeps access for now. The notice names your bank's reason and the date you have until; the same details go by email to your billing contact. You can pay the open invoice by card or provide new bank details. If it is still unpaid on that date, the subscription is cancelled.
• A failed purchase of additional seats never endangers your existing subscription. Only that one invoice lapses, and the additional seats are removed again.

Download invoices

The Invoices tab is always there. Before the first invoice exists, it shows No invoices yet.

• Business organisations see their recent invoices with Invoice no., Date, Amount and Status (Paid or Open). Preview shows an invoice, Download invoice saves it as a file. All invoices and receipts are in the billing portal behind View in portal.
• Enterprise organisations see Invoices are managed centrally. Your DeutschlandGPT account manager or your partner sends you the invoices.

Above the list, business organisations set the Invoice recipient: the company name and address the invoices are made out to. Changes apply to future invoices only. Invoices already issued stay as they are.

Invoices for credit top-ups are not in this tab, because they do not belong to the subscription. Open Pay-as-you-go → Manage credits and go to the Credits tab: in the Credit History table every top-up has a Download invoice icon on the right.

Pay-as-you-go

With pay-as-you-go, members can keep working after they reach the usage budget included in their licence. The extra usage is billed by consumption. The setup and limits are described under Pay-as-you-go.

When the budget runs out

Every licence includes a monthly AI budget. Once it is used up, members keep chatting with the low-cost budget models, and the more expensive ones disappear from the model picker until the month rolls over. Members see their usage under Usage as a percentage.

If someone should keep working with every model, they need pay-as-you-go or a 5x licence. Without pay-as-you-go, "over the limit" always means budget models only.