Billing
See your active plan and manage your subscription through the Stripe billing portal
See which plan you're on and change it whenever you need to. Everything except the plan overview happens in the Stripe billing portal, one click away.
See your current plan
Your active plan (Free, Basic, Premium, Pro, or Business) appears at the top, together with the features it includes. If you've scheduled a cancellation or a plan change, the plan that takes over next is shown alongside it.
Manage your subscription
Click Manage subscription to open the Stripe billing portal. From there you can upgrade or downgrade your plan, update your payment method, and download past invoices.
Paying by SEPA Direct Debit
When you take out a subscription you can choose SEPA Direct Debit alongside card and PayPal. You enter your IBAN and authorise a direct debit mandate.
Two things make a direct debit different from a card payment:
- Collection takes 1 to 6 business days. Your access is active immediately regardless — you do not have to wait, and you should not pay a second time. While the debit is in progress this page shows "SEPA Direct Debit in progress".
- If the debit is returned (insufficient funds, a closed account, a revoked mandate, …), you keep your access for now. You get an email naming your bank's actual reason and the date you have until. This page shows the same notice. You can pay the outstanding invoice by card, or provide new bank details. If it is still unpaid on that date the subscription is canceled — your data is kept and you can subscribe again at any time.
SEPA Direct Debit is available when taking out a subscription. An existing card subscription cannot be switched to direct debit. Platform API credits are card-only.
A direct debit mandate cannot be edited. To use a different bank account, authorise a new mandate — it replaces the old one. For very large amounts (from roughly €10,000) direct debit is not technically possible; card and PayPal are available there.
Bought your subscription through the mobile app? In-app purchases are managed in the App Store or Google Play, not the Stripe portal. Make any changes there.